Security

How we protect your data and ensure service reliability

Industry-Standard Encryption

All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption.

Secure Authentication

Multi-factor authentication and secure session management protect your account.

99% Uptime Target

Our infrastructure is designed for high availability with redundant systems.

Privacy by Design

We collect only essential data and follow privacy-first principles.

Data Protection Measures

Encryption: All sensitive data is encrypted using industry-standard protocols both in transit and at rest.

Access Control: Role-based access controls ensure only authorized personnel can access sensitive systems.

Regular Audits: We conduct regular security assessments and vulnerability testing.

Secure Development: Our development practices follow security best practices and code review processes.

Infrastructure Security

Our services are hosted on enterprise-grade cloud infrastructure with built-in security features including DDoS protection, firewalls, and intrusion detection systems. We maintain redundant backups and disaster recovery procedures.

Payment Security

All payment processing is handled by Stripe, a PCI DSS Level 1 certified payment processor. We never store your complete credit card information on our servers.

Third-Party Integrations

When integrating with third-party services (CRMs, calendars, etc.), we use secure OAuth authentication and follow each provider's security best practices. Provider is not liable for breaches or outages caused by carriers, CRMs, or third-party systems.

Incident Response

In the unlikely event of a security incident, we have established procedures to identify, contain, and resolve issues promptly. Affected users will be notified in accordance with applicable laws and regulations.

Compliance

EMLY AI is committed to compliance with applicable Canadian privacy laws including the Alberta Personal Information Protection Act (PIPA), the federal Personal Information Protection and Electronic Documents Act (PIPEDA), and the Alberta Consumer Protection Act.

Report a Vulnerability

If you discover a security vulnerability, please report it to us at info@emlyai.ca. We appreciate responsible disclosure and will work with you to address any issues promptly.